QThose instruments are very fragile to delivery. How can I be sure that the musical instrument will not break during the shipping?
AOur company is using the most progressive packing techniques and we have 100% delivery successes. We have clients in Europe, USA, Canada, Australia, New Zealand and also the Far East.
Sending fragile items around the world is a subject that we have learned to implement and we have a list of happy customers which left us feedbacks that can be reviewed in our feedback page. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Q How long will it take to receive the item after the purchase is completed?
A Usually it takes around 15 business days (some times even sooner). ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Q I have seen that you offer a free shipping. Which areas does this free shipping refer to?
A We offer a FREE shipping arrangement to the following countries: ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Q If I will buy a product from your store, do I need to pay also customs when the package arrives to my country?
A Every country has there own rules of customs. You should check with your local authority if there is a customs for the product you have purchased. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Q In case I want to buy several instruments, is there any discount?
A In this case you should talk to our sales teem for a special price. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Q Does this company own the instruments or it is just a third party?
A Every instrument on the store has been imported by us and in the responsibility of Arab Instruments Store. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------